Privacy Policy

At SUBAIRA, we respect your privacy and are committed to protecting your personal

information. This Privacy Policy explains how we collect, use, store, and protect your

information when you visit our website, place an order, or communicate with us.

1. Information We Collect

When you place an order or interact with SUBAIRA, we may collect the following information:

•Full Name

•Mobile / WhatsApp Number

•Email Address

•Delivery / Shipping Address

•Billing Information

•Order Details, including products, sizes, quantities, and order history

•Information you provide when contacting our customer support

•Website usage information, such as device type, browser, IP address, and cookies, where

applicable

We only collect information that is reasonably necessary to provide our services and process

your orders.

2. How We Use Your Information

We may use your personal information to:

•Process and confirm your orders

•Arrange product delivery

•Contact you regarding your order

•Provide customer support

•Process returns, exchanges, refunds, or order-related issues

•Improve our products, website, and customer experience

•Prevent fraud, misuse, or unauthorized activities

•Send promotional offers, updates, or marketing communications where you have given

permission•

Comply with applicable laws and legal requirements

3. How We Protect Your Information

SUBAIRA takes reasonable technical and organizational measures to protect your personal

information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be

completely secure.

4. Sharing of Your Information

We do not sell or rent your personal information to third parties.

We may share only the information necessary to provide our services with trusted service

providers, such as:

•Delivery and courier companies

•Payment service providers

•Website or technology service providers

•Customer support or business service providers

These parties may receive information only when it is necessary to complete their services or

fulfill our business requirements.

5. Payment Information

If you make a payment through a third-party payment gateway or payment service, your

payment information may be processed directly by that service provider according to its own

privacy and security policies.

SUBAIRA does not intentionally store sensitive payment information unless it is necessary and

legally permitted.

6. Cookies and Website Data

Our website may use cookies and similar technologies to:

•Keep the website functioning properly

•Remember your preferences

•Understand how visitors use our website

•Improve website performance and user experience•

Support relevant advertising or marketing activities, where applicable

You may be able to control or disable cookies through your browser settings. Some website

features may not work properly if cookies are disabled.

7. Marketing & Promotional Communications

With your consent, SUBAIRA may contact you through WhatsApp, SMS, email, phone,

Facebook, or other communication channels regarding:

•New arrivals

•Special offers

•Discounts

•Product updates

•Promotional campaigns

You may request to stop receiving promotional communications at any time.

8. Your Privacy Rights

You may contact SUBAIRA to:

•Ask what personal information we hold about you

•Request correction of inaccurate information

•Request deletion of personal information where legally applicable

•Withdraw consent for certain uses of your information

•Ask questions about how your information is being used

Certain information may need to be retained where required for legal, accounting, fraud-

prevention, or legitimate business purposes.

9. Children's Privacy

SUBAIRA's services are intended for customers who can legally provide personal information

and place orders.

If you are under the age of 18, please use our services with the involvement and consent of a

parent or legal guardian where required.

We do not knowingly collect unnecessary personal information from children.10. Third-Party Services

Our website may use third-party services such as payment gateways, courier services, analytics

tools, advertising platforms, or social media integrations.

These third parties may process information according to their own privacy policies. SUBAIRA

recommends reviewing their respective privacy policies when using such services.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

•Complete and manage your orders

•Provide customer support

•Maintain business and transaction records

•Resolve disputes

•Prevent fraud or misuse

•Comply with applicable legal and regulatory requirements

When information is no longer required, we may securely delete or anonymize it where

appropriate.

12. Changes to This Privacy Policy

SUBAIRA may update this Privacy Policy from time to time to reflect changes in our services,

technology, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal

information, please contact us:

SUBAIRA

WhatsApp: 01973539492

Facebook Page: SUBAIRA

Email: subaira9492@gmail.com